You sent the quote and heard nothing. That silence is rarely a 'no' — it's a busy homeowner who got distracted. The contractors who win consistently are the ones who follow up. Here's how to do it without feeling like a pest.
Industry-wide, a large share of sales happen after multiple touches, yet most contractors send one quote and wait. Simply circling back puts you ahead of competitors who don't — and reminds the customer you're responsive, which is exactly what they want in a contractor.
Keep it short, helpful, and specific. Reference the actual job ('your back-deck rebuild'), offer to answer questions or tweak the scope, and give a gentle reason to act — an opening in the schedule, current material pricing. Avoid generic 'just following up' with no value.
The reason follow-up doesn't happen isn't laziness — it's that you're on a roof, not at a desk. A system that flags quotes sitting more than a few days and lets you follow up with one tap turns a forgotten task into a reflex, and quietly recovers jobs you'd otherwise lose.
Three to four touches over two weeks is a reasonable cadence — enough to stay top of mind without becoming a nuisance.
Match the customer's preference. Many homeowners respond faster to a short text than a voicemail, but a call can be right for larger jobs.